Frequently asked questions
A few useful details before you paste a link.
Which URLs are supported?
Public HTTPS links from the platforms listed on our supported platforms page. Platform availability may change.
Can I download private or login-only videos?
No. We do not bypass login walls, CAPTCHAs, DRM, encryption, or other access controls.
Do you keep copies of my videos?
No permanent video library is created. Temporary processing files are deleted after the download attempt and cached metadata expires automatically.
Why did my public URL fail?
The post may be region-limited, removed, age-restricted, protected, or unavailable to the configured extractor. Try again later or use a different public URL.
Is downloading content legal?
Only download content you own or have permission to use. Respect copyright, privacy, and the terms of the platform hosting the content.
